Air BnB Disaster – FULL REFUND!
Video Summary
A family’s relaxing holiday turned into a stressful nightmare when they arrived at their Airbnb, only to find themselves in the middle of a busy construction site. The hosts had failed to disclose the ongoing renovations, and the property was not what was promised. Frustrated and upset, the family contacted Airbnb immediately, documenting everything and sending photos to the company. After a series of back-and-forth communications, Airbnb offered a 30% refund, but the family was not satisfied. After posting a video about the experience, the company eventually provided a full refund, along with a compensation payment. The family received a 100% refund, with the remaining 40% credited as a voucher for future bookings. The author’s perseverance and documentation of the issue were key to achieving a satisfactory outcome, and they urge others in similar situations to do the same.
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